Measure personnel and staff that measure employees too

Any reputable company should value its personnel. There is nothing surprising about that, since properly trained and devoted staff can make a considerable contribution to the advancement of any business. Unfortunately, not all managers encourage their personnel to further training. Furthermore, a lot of them do not even consider it necessary to evaluate their productivity. That is why if you are really concerned about your company’s success and profitability, you are bound to apply HR metrics to define whether the level of skillfulness of your employees corresponds to your requirements or not. Moreover, you will be able to undertake special measures in order to upgrade your personnel based on the results of this analysis.

Shortened life cycle of HR BSC
Shortened life cycle of HR BSC

Human resource (HR) metrics can help find cost-effective solutions to enhance the overall performance of your company. Still, you have to learn how to apply them properly in order to achieve all business objectives you have set. The major benefit of these tools is that they help define if your workers are worth the financial investment you have made or not.  How else can you find out who is doing well at his/her position and who isn’t?

Improve efficiency of HR dept
Improve efficiency of HR dept

If you still have doubts concerning the implementation of HR metrics, you should identify how exactly your business will benefit from this process.  Thus, if you manage to measure knowledgeability and skillfulness of your personnel, you will be able to evaluate the contribution they make to the advancement of you business and see whether there are any weak points you have to improve for the benefit of your company. If established correctly, HR metrics may become unsurpassed tools that will provide you with meaningful and, what is even more important, trustworthy information, based on which you will not only make the required changes, but also save your money.

If you have decided in favor of applying these tools, you should keep in mind that there is no sense in using too many of them at the same time. Basically, eight or ten HR metrics will be enough to see what is going on in your company at the moment. In addition, you need to realize that the more metrics you will apply – the more time and money you will have to spend on their calculation (they are not cheap, by the way). Consequently, the better alternative is to learn the existing types of them and decide which ones may have greater impact upon your business performance. These may involve personnel productivity and recruiting, workforce retention, the level of manager satisfaction etc. You may also use other HR metrics, depending upon your particular business needs. However, no matter how many of them you have selected, make sure you use them correctly and in proper place. This is what really contributes to the effectiveness of this system.