Appropriate way of handling a job interview, oral and written communication skills, and being flexible with extreme and varied characters, these are the advantages of giving first-time managers HR training.
In this fast pace world of business, stringent, appropriate, and well-invested employee training is necessary. Any organization that wishes success in their business endeavor should be adamant that their workers participate in some kind of preparation. Yes, even HR managers need training to prepare for the realities of the workplace. First timers may have the knowledge and the spirit to conquer the challenges of the corporate battlefield. But their infancy makes them unequipped for the real battle. It makes them less capable to deal with the most difficult aspect of running business, which is managing people. This is precisely why HR training is imperative.
There are 3 important things human resource managers conquer and learn from a training program that will make them equipped in handling personnel concerns that may arise inside the office. And one of these three tests is the proper conduct or handling of an applicant interview. Unknown to many, a job interview is actually a potential minefield not only for the applicant but also for the interviewer. It poses great and unforgivable risks that may even lead the manager to face a legal suit. This is where proper training comes into effect.
There are rules that govern the appropriate handling of applicants in an interview. It is not enough just to throw out random questions to the point that the interviewer is already invading the privacy of the interviewee. From a legal standpoint, asking questions like “how many kids the interview has” is unsuitable and unethical. In the United States, Equal Employment Opportunity states that HR managers have no right to ask such question. There are things that HR officers should take into consideration. Legal issues are just one of them. Asking the right questions is one area that they learn from human resource training.
The second thing to learn is personality development. The corporate workplace is a melting pot of various and, more often than not, inexcusable attitudes. What are expected of an HR manager are authority, respect, and the ability to handle even the most fragile character. The ability to be flexible yet commanding is a skill that a rookie manager will learn from human resource training.
As experts say, leadership is the ability to make people follow and obey with less effort. And as another adage says, “Respect is earned, not gained”. This is precisely why HR manager trainings include comprehensive learning activities that involve interactive segments, like demonstration, written and practical tests, and role simulation.
The third important benefit of human resource training is communication. This refers to cultivating and enhancing the ability of the HR manager to express himself in both written and oral media effectively. Communication skills also include the art of listening. Communication is a two-way process, as experts say. And in a battlefield like the office place, which demands a clear expression of ideas and individualities, communication is nothing but significant.
Proper interview, personality development, and communication skills – these artilleries will turn a first time HR manager into a skilled arms man. Do not take human resources lightly then. Invest in the best HR training.