Use BSC System in measuring hr performance
In a post crisis economy it is important to pay attention even to minor elements of running business. Tough competition leaves no other choice other than control how you spend every dollar. Gone are the times when the economy was on its rise and nothing seemed to cause problems for the business. The situation is different now. Many companies had to fire thousands of employees to survive in the market.
So, effective work of the human resource department is a precondition for the overall company success. But as any business aspect HR performance needs to be measured and evaluated. Those companies who failed to pay proper attention to human resource management now bitterly regret it, as qualified personnel is the ultimate value for any company. No investments, no new computers and equipment can make people work better unless these people are ready to operate on a new/higher level.
Inefficient work of the human resource department means losses for the company. This department does not review say anything. Thus if you pay HR managers who fail to perform their duties you’re simply wasting your money.
Measuring HR performance is not as easy as it may seem. However, if you use balanced scorecard system you will be able to save so much time and money for your company. Balanced scorecard system is an internationally recognized business evaluation tool. One of the greatest advantages of this system is that it can be applied in all business areas. The only difference is a set of KPIs which are measured.
Human resource management has own set of KPIs which can slightly differ taking into account specific character and peculiar features of a human resource department. But there are universal KPIs which all together show real performance of HR department.
Cost per hire is known as one of the most important KPIs. This indicator shows the amount of money you spend to employ one person. If these costs of very high you might be suffering losses. Try to keep them as low as possible. At the same time do not get carried away as finding a quote professional can not be cheap.
Employment length is another major indicator which represents average time and employees spends in the company. If people work less than a year for your company (they leave for some reason) try to look for problems in your personnel policy, compensation system and general attitude towards employees.






